Privacy Policy
Last Updated:17-11-2025
At Eugene Mental Health, your privacy is extremely important to us. As a board-certified Psychiatric Mental Health Nurse Practitioner, I am committed to protecting your personal information, your health data, and your right to receive confidential, respectful, and secure mental healthcare.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact our clinic, or receive services from us.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number, email address, and mailing address
- Emergency contact information
Health Information (Protected Health Information – PHI)
- Medical history
- Mental health history
- Treatment notes
- Medication information
- Information you share during appointments or through patient forms
Technical & Website Usage Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and other tracking technologies (for analytics and site performance)
2. How We Use Your Information
Your information is used solely for providing safe, effective, and personalized mental healthcare. Common reasons we use your data include:
- To schedule appointments and manage your care
- To develop a personalized treatment plan
- To communicate with you regarding your health, follow-ups, or care needs
- For billing, insurance claims, and administrative purposes
- To improve our website and patient experience
- To comply with legal, ethical, and regulatory requirements
We never sell your information.
3. Sharing Your Information
We may share your information only in the following situations:
- With your consent (for referrals, coordination of care, etc.)
- With healthcare professionals involved in your treatment
- With insurance companies for payment or prior authorization
- As required by law, such as reporting risks of harm, court orders, or mandatory public health reporting
- With trusted service providers (e.g., secure electronic health record systems) who must follow strict privacy and security agreements
All disclosures comply with privacy laws and professional ethics.
4. Data Protection & Confidentiality
We use administrative, technical, and physical safeguards to protect your information, including:
- Secure electronic health record (EHR) systems
- Encrypted communications when applicable
- Restricted access to medical records
- Confidential handling of all sensitive information
Despite our best efforts, no electronic system can be guaranteed 100% secure, but we maintain the highest standards of healthcare privacy and security.
5. Your Rights
You have the right to:
- Request access to your medical records
- Request corrections to inaccurate information
- Request limits on how your information is used or shared (when legally possible)
- Request confidential communication methods
- Receive a copy of this Privacy Policy
- Withdraw consent for certain uses
To exercise your rights, please contact us at:
6. Cookies and Website Tracking
Our website may use cookies or analytics tools to improve functionality and user experience.
Cookies are small files stored on your device. You may disable them through your browser settings, but some features of the site may not function properly without them.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites, and we encourage users to review their policies before interacting with them.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in services, laws, or best practices.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Hui Suk Kuk, PMHNP-BC
10432 Balls Ford Rd. Ste 300 Manassas, VA 20109-2517
